Hotel Policies at TownePlace Suites Los Angeles LAX/Hawthorne

What customers say about Hotel policies

Staying here for a week and I can say that the rooms are nice, clean and comfortable. The employees are all helpful and kind. The kids enjoyed the pool and hot tub. Tanya was always attentive and a sweetheart to us during breakfast. The location was great as its close to everything and didnt have much traffic, it felt safe as it was next to the police station. Definitely recommend staying at this hotel when visiting LA.

Great hotel, excellent service fron staff and very friendly. Sadly, the juice machine in seems to be out of order the last two days but everything else has been great.

This hotel was amazing, visited last year, would def come back again.

We stayed at TownePlace Suites by Marriott Hawthorne/LAX from Thursday through Monday and had a wonderful vacation. From the moment we arrived, the staff was friendly, welcoming, and always happy to help. Any request we had was handled quickly. We asked for extra towels, and they were delivered to our room within five minutes, which we really appreciated. The complimentary breakfast was consistently fresh and delicious each morning. The scrambled eggs were fluffy, the coffee was excellent, and it was the perfect way to start our day. We also spent time at the pool, which was clean and well maintained. The pool towels were regularly restocked by a friendly staff member, making the experience even more enjoyable. We ordered food from the hotel during our stay, and it exceeded our expectations. Our son ordered the hamburger, and it was perfectly cooked, juicy, and full of flavor. The location was another highlight. It was conveniently located for exploring Southern California, with easy access to Santa Monica, the Griffith Observatory, and Disneyland. We had a fantastic stay and would gladly return. We highly recommend TownePlace Suites to anyone looking for comfortable accommodations, great service, and a convenient location.

Stayed here for 6 nights during my birthday trip to California and I was so happy we chose this hotel. The room was clean, comfortable and had everything we needed, including AC, a TV and a kitchenette. The location was great, parking was easy and the pool was a perfect place to relax. I loved the beach-inspired décor throughout the lobby, it really gave the hotel a coastal California feel. Breakfast was also pretty decent for being included. I do wish they served bacon though... The outdoor barbecue and fire pit area were a great touch for relaxing in the evenings. Looked so beautiful. Everyone I met was incredibly friendly, helpful and genuinely welcoming, which made my trip even more enjoyable. I would definitely stay here again and highly recommend it to anyone visiting Los Angeles, California.