Suites with Full Kitchens at TownePlace Suites Los Angeles LAX/Hawthorne

What customers say about Suites with full kitchens

We stayed at TownePlace Suites by Marriott Hawthorne/LAX from Thursday through Monday and had a wonderful vacation. From the moment we arrived, the staff was friendly, welcoming, and always happy to help. Any request we had was handled quickly. We asked for extra towels, and they were delivered to our room within five minutes, which we really appreciated. The complimentary breakfast was consistently fresh and delicious each morning. The scrambled eggs were fluffy, the coffee was excellent, and it was the perfect way to start our day. We also spent time at the pool, which was clean and well maintained. The pool towels were regularly restocked by a friendly staff member, making the experience even more enjoyable. We ordered food from the hotel during our stay, and it exceeded our expectations. Our son ordered the hamburger, and it was perfectly cooked, juicy, and full of flavor. The location was another highlight. It was conveniently located for exploring Southern California, with easy access to Santa Monica, the Griffith Observatory, and Disneyland. We had a fantastic stay and would gladly return. We highly recommend TownePlace Suites to anyone looking for comfortable accommodations, great service, and a convenient location.

2 Star hotel that punches above its weight. We stayed here for a week while visiting LA. The hotel is fairly new being built a little over 3 years ago, and still feels new. Rooms were larger than we expected which was a delight. Beds as mentioned by others was very comfortable and we never had a bad sleep, however pillows might be a hit or miss depending on your personal preference. If you're picky, bring your own pillow. We rented a 2 queen bed room with a pull out couch bed. The sofa bed had little or no padding and wasn't very good. Added the sofa seats on top to make my son a comfortable place to sleep fixed that issue. Staff was very friendly and courteous, we had a issue with the garburator and there was someone at the room within minutes. This is fantastic service. Breakfast was no frills and will feed your childs stomachs, but don't expect anything fancy. Luckily there are plenty of breakfast options nearby if you don't like what's offered, that's what we did. With that being said, the coffee was fantastic and I drank it twice everyday. Didn't even bother to go to the nearby Starbucks, it was that good. There is a pool and hot tub outside which we used once, there was the occasional loud party out there, but that's expected with this hotel catering to families and kids. Speaking of kids, don't be alarmed if you hear sprinters in training on the floor above you, kids will be kids. There is a 18 dollar a day parking fee, but that didn't seem to bother many as the lot was almost completely full by 10PM each night, regardless of day. The area is quite safe with City hall across the street, and the Police HQ just beside that. Please note there is no Shuttle anymore, you will have to take an Uber or Taxi from LAX which will cost you around $25 each way. To the staff of Townplace Suites, to the maids, front desk, maintenance workers, and engineers, thank you, all of you were wonderful and deserve our thanks.

Fantastic experience beyond the rating of this hotel. I was deeply troubled by HVAC noise in my apartment home so fled here for 2 nights of sleep and enjoyed the best sleep in two months. There’re 3 TownePlace Suites in Hawthorne and this one shares the same building with Courtyard by Marriott. Unlike the 2-star hotel rating shown on Google Map, this TownePlace shares the interior design, parking lot, and some common areas (swimming pool, 24-hour fitness center, etc) and everything was brand new. I have tried Marriott chains from Embassy Suites to Ritz Carton, I’d say this TownePlace beats even some old-age Ritz Carton. For the nights I stayed, the cost for TownePlace was 15% higher than Courtyard by Marriott. Pros: 1. Interior design - brand new and modern. You get a couch, king bed, work station, full kitchen with dishwasher, and a fridge in a King Bed Suite. 2. Exterior - shares the building and the parking lot with Courtyard by Marriott. Except for a smaller lobby, the design was generally trendy and on par with Marriott. They even share continuous guest room numbers. 3. Neighborhood - sits between Hawthorne city hall and Hawthorne Library, and BOA and Starbucks a block away. Felt safe in this neighborhood. 4. Parking - $18/night and plenty of parking space. 5. Free breakfast - 6-9 am weekdays and 6-10 am weekends. General continent breakfast, not too many options tho and can get crowded after 8 am: egg, breakfast sausage, baked potato, oatmeal, bagel, muffin, coffee, milk, etc. 6. Stellar customer service - addressed my needs fast and professionally; staff were all friendly from the front desk to janitors to meal prep staff. There was a vent noise the first night I checked in at 11 pm. Called the front desk and the lady responded quickly. She sent the request to engineering ward and the engineer showed up and fixed the problem within 10 minutes. On Sunday morning my neighbor unit played loud music, jumped, and shouted at 7:30 am. Called the front desk again and the guy resolved the problem for me in 3 minutes. Things always happen but how staff responded showed the quality of hotel management. 7. Fitness center - 24/7 and sits between the two hotels. It has a big dance/yoga studio with full mirror. Towel service, cardio, and weight areas. 8. Other things standing out - two makeup removers over the counter; smart TV; over the bed table. Minor cons: 1. The toilet flushed in a weird way. The water did not fill up after each flush but in about 10 minutes. It created big noise when other unit (maybe the one downstairs) flushed theirs. 2. Hotel rooms facing the City Hall might find some early morning noise if there’re outdoor events happening in the City Hall parking lot. I was very happy with this stay.

Excellent hotel and staff! Everyone’s was friendly and helpful at all times of the day and night. The breakfast was great and the rooms were clean with a full kitchenette. Wonderful place to stay and the team will be back! Thanks!!!

I wanted to take a minute to recognize the outstanding staff and service at Townplace Suites. A special shout out to Trey! Thanks so much for making our stay memorable and for the amazing hospitality! The hotel was modern, close to the airport? And I loved the full kitchenette! We look forward to visiting again soon and highly recommend to others!