Reviews for TownePlace Suites Los Angeles LAX/Hawthorne · page 5

Very convenient if you're working in Hawthorne or just visiting to see the beach and boardwalks. Great views from the higher floors.

Great customer service by Trey! He was so nice and attentive! The rooms are so nice!! Very worth the price!! Bar, pool, breakfast! Really nice. Would come here.

I did a lot of research into this trip even though it was last minute. I am glad I chose this location because the service was exceptional! I felt very welcomed right when I walked into the door. I was greeted by Tre and Lorena with warm smiles and great conversation. After a speedy check in I was amazed by a spacious room and a very comfortable bed. I am excited for my trip even more, knowing I have a comfortable space to lay my head. Thank you for hosting us! We’ll be back again :)

Our stay at the hotel was wonderful from start to finish. The room was clean, comfortable, and had everything we needed. The atmosphere was quiet and relaxing, which made it easy to unwind. A highlight of our visit was meeting Tray at the front desk — he was incredibly friendly, professional, and went out of his way to make us feel welcome. His positive energy and warm smile truly made our experience memorable. Thank you, Trayvon, for making our stay even better

Tray at the front desk was fantastic! Friendly, professional, and made check-in quick and easy. He went above and beyond to make us feel welcome—great first impression of the hotel. Also saw him help the people checking in before to the Courtyard next-door and helped cary up all their heavy bags!

Honestly this was one of the nicest and cleanest hotels I have stayed in in a while. Jordan L was absolutely amazing, she really made us feel extremely welcome and gave us all the information we needed and more. Great stay!!

wonderful stay at this hotel! The front desk staff, particularly Tray and Lorena, were absolutely fantastic. They were friendly, efficient, and went above and beyond to make sure my needs were met. Great customer service from both Lorena and tray!

The hotel was clean. Located close to LAX. Close to the highway if you need to get to other parts of LA. Staff was friendly. Located close to shopping and dining. Cons were breakfast was basic. Nothing fancy. Only good thing was fresh bake waffles. Everything else was microwaved. We used out kitchen most days to cook out own breakfast. Other con was noise from the highway. Easy check in and check out. Beware of extra charges.

The hotel is modern and new, the rooms are spacious, and the staff provides excellent service. We had a problem with the room cleaning, but they resolved it without any issues! I would definitely return!

I wanted to take a minute to recognize the outstanding staff and service at Townplace Suites. A special shout out to Trey! Thanks so much for making our stay memorable and for the amazing hospitality! The hotel was modern, close to the airport? And I loved the full kitchenette! We look forward to visiting again soon and highly recommend to others!